Frequently Asked Questions
The answers to most common questions can be found in our F.A.Q. Please have a look and if you still have questions, feel free to contact us.
We issue payment on the 2nd of each month for impressions earned in the previous month. For example, if you earned $25 in January, you will be paid $25 on February 2nd.
Yes! We accept all PG-13 rated sites, regardless of size or hosting provider. However, it's important that you check with your host to ensure you have permission to run our ads on their servers. This is in violation of some of their terms for providing free hosting.
There is strictly zero tolerance for adult websites, websites that promote hate and/or violence, websites that infringe on copyrights or distribute material for which they do not have express consent of the content owner. Otherwise, we are open to a wide variety of websites.
We have certain rules in place to protect our advertisers from low quality traffic, which may impact how impressions are reported on your account. For example, while we are a CPM network, we do require certain minimum click-through rate that is fair and accepted in the industry.
If your account has excessive impressions without any clicks, or if our system detects problems with the traffic, you account will be capped at 5000 impressions. You will need to contact support and impressions maybe deducted from your account at our discretion.
We offer payouts through PayPal (minimum $25).
Our ads sometimes need time to contextualize your site and as such sometimes fail to provide a relevant ad. In most cases, blank ads are due to an error on our end and should resolve itself within a few minutes. If you find that your site is showing blank ads for more than 24 hours, contact support immediately.
At this time we do not have an appeal process for banned accounts. Our bans are permanent.
In general, no. Any inexpensive traffic is often fake, bot generated or part of an auto-surf scheme that drives unqualified and unengaged visitors. Acceptable sources of traffic include Google AdWords and Facebook Ads/Boosts. Sending fake traffic to our network will result in account banning so play safe and avoid inexpensive traffic.
Unfortunately with the millions of variations of sites out there, we are unable to provide direct scripting support if your website has issues running our ad codes. We would recommend working with a qualified developer to see what changes can be made on your website's end to eliminate the issue. We can say with confidence that 99% of our publishers run our code without any issues.
We strive to answer all publisher support requests within 24 hours, but please bear in mind that we are all human and can miss things from time to time. If we haven't responded to you within 24 hours, please feel free to send us a follow up and we'll attempt to get back to you as soon as possible.
We strive to work with high quality advertisers who pay a fair rate for your traffic. When we are successful in doing so, your CPM rates increase. However, from time to time we have periods where we cannot secure the best prices from advertisers and as such cannot always provide the great CPM rate you would expect from UberCPM. Please be patient with us as we continue to add new advertisers each day.
Yes, you can add a maximum 3 ads per webpage.
We do not currently support SSL / https ads. If we do solve this in the future, we will send an update to all publishers.
Stats are not calculated realtime. You may need to wait up to an hour to begin seeing your results.
UberCPM does not allow a page to consist of ads without supporting content. A page must maintain at least 80% real content, including images and text relating to the subject matter of the website. A page that has little or no real content but consists predominantly of ads will be banned and removed from our network.
A Publisher must earn a minimum of $25 before they are eligible to withdraw their earnings. No payments will be made unless this threshold is met.
Our minimum banner ad sizes are - 120x600, 160x600, 300x250 and 728x90. We plan to offer more options in the future, depending on advertisers.
At this time we accept all major credit cards via PayPal.
Yes, however we review each ad and you will not be able to use any script that injects unexpected code.
We currently run 4 banner ad sizes - 120x600, 160x600, 300x250 and 728x90. We plan to offer more options in the future, depending on advertisers.
While we are a CPM network we work hard to maintain quality traffic that will naturally attract clicks from the right audience. If your account has had significant impressions and very little clicks, you may be eligible for a credit back. Contact support if your CTR rate is less than 0.1%.